Your whole phone system, hosted in the cloud
A managed, scalable business phone system that connects your team across desk phones, softphones and mobile — with auto-attendant, ring groups and recording, all on our licensed Malaysian network.
Enterprise phone features, without the hardware
Capabilities that used to cost tens of thousands in on-premise equipment — included in every plan.
Auto Attendant / IVR
Greet and route callers automatically — “Press 1 for Sales, Press 2 for Support.”
Ring Groups
Route a call to a whole team or department, so no enquiry is ever missed.
Unlimited inbound
No per-minute charges on incoming calls, ever. A dedicated DID number in every plan.
Work anywhere
Desk phone in the office, softphone at home, mobile app on the road — one number follows you.
Call analytics
See call volumes, missed calls and team performance from a clean admin dashboard.
Resilient by design
Geo-redundant infrastructure keeps you receiving calls even if local internet drops.
The phone system without the box in the cupboard
Walk into most older offices and you'll find it: a beige PABX box in a cupboard, blinking away, with a maintenance contract to match. It routes your extensions and voicemail — until a card fails, you run out of ports, or the vendor declares it end-of-life.
A cloud PBX moves that whole box into our data centre. Extensions, IVR menus, call groups and voicemail become a service we run and update for you — reachable from a desk phone, a laptop or a mobile, across one branch or ten. The cupboard goes back to storing stationery.
How a cloud PBX works
Your PBX lives in our cloud
Call routing, IVR and voicemail run on our managed platform — no on-site box to power, patch or replace.
Extensions for every device and site
Staff get an extension that rings on their desk phone, softphone and mobile, whether they sit in KL, Johor or at home.
Manage it from one portal
Add users, record IVR greetings and change call flows yourself in minutes — changes apply instantly across every location.
For a growing Malaysian business this means no capital tied up in hardware, no per-site phone system to maintain, and the freedom to open a branch or add ten agents without a single site visit — backed by a licensed network and local support.
One system, every way your team works
Move a phone around the office, register it from home, or take calls on your mobile — your business number travels with you. No technician visits, no system to maintain.
- Customised installation & IVR design included
- Always on the latest software — no upgrade fees
- Easy admin portal to manage users & extensions
- Number porting handled for you
Pick the tier that fits your team
All plans include a business number, auto-attendant and mobile apps. Save 20% on annual billing.
- 1 DID business number
- Auto Attendant / IVR
- Unlimited inbound calls
- Mobile & desktop apps
- Everything in Connect
- Virtual Receptionist
- Ring Groups
- Up to 10 extensions
- Everything in Grow
- Call queues & overflow
- Call recording ready
- Up to 25 extensions
- Everything in Scale
- AI-driven queues
- Real-time supervisor tools
- Unlimited extensions
Live in days, not weeks
Free consultation
We map your team size, call flow and number-porting needs.
We configure
Local engineers set up your IVR, extensions and routing.
You go live
Start calling across desk, web and mobile — with support on call.
Cloud PBX questions, answered
A cloud PBX is a business phone system — extensions, IVR menus, call groups and voicemail — hosted and managed in our data centre instead of on a hardware box in your office. You get every feature of a traditional PBX, reachable from desk phones, computers and mobiles, with nothing on-site to maintain.
VoIP is the underlying technology — carrying calls as data over the internet. A cloud PBX is the full phone system built on top of it: the extensions, menus, routing and voicemail your office actually uses. In short, VoIP is the line; cloud PBX is the switchboard.
Yes. Staff in different branches — or working from home — share one system and dial each other by extension for free, with calls routed between sites automatically. Opening a new location no longer means a new phone system.
Not necessarily. Each extension works on an IP desk phone, the softphone on a PC, or our mobile app — use whichever suits each role. We can supply pre-provisioned handsets where you want them.
We map your current extensions, numbers and call flows, recreate them on the cloud platform, port your numbers, and switch over — usually with little or no downtime. Your team keeps the same extensions and dialling habits.
Yes — it runs on a geo-redundant, licensed network with automatic failover, so a local internet or power issue reroutes calls to mobiles or another site instead of cutting you off. There is no single box on-site to fail.
Ready to modernise your phone system?
Book a free demo and our Malaysian team will design the right Cloud PBX setup for you.