WhatsApp Blast

Engage customers where they already are

Send personalised WhatsApp messages to many recipients at once for efficient, rich customer engagement — with a verified business profile, media and interactive buttons.

Why WhatsApp Blast

The channel your customers actually read

Verified profile

A trusted green-tick business profile builds instant credibility.

Rich media & buttons

Send images, PDFs, and quick-reply or call-to-action buttons.

Personalised at scale

Merge fields tailor every message to each recipient.

Two-way replies

Turn broadcasts into conversations with a shared team inbox.

Campaign analytics

See delivered, read and reply rates for every campaign.

Template approval

We help you get message templates approved and compliant.

Understanding WhatsApp Blast

Broadcasting on the app Malaysia actually checks

Malaysians live on WhatsApp — it's where they talk to family, shops and increasingly the businesses they buy from. A message there gets read in a way email rarely does. The catch: blast the wrong way with a grey-market tool and your number gets banned.

Done properly, WhatsApp blast uses the official WhatsApp Business API. You send pre-approved message templates — with images, buttons and tracking — to customers who have opted in, and replies land in one shared inbox. It's broadcast scale with an account that won't get blocked.

How WhatsApp blast works

STEP 01

Verify your WhatsApp Business account

We set you up on the official API with a verified business profile and your own number.

STEP 02

Get message templates approved

Your broadcast templates are submitted to WhatsApp for approval, so they send reliably without being flagged.

STEP 03

Broadcast and reply in one inbox

Send to opted-in contacts and handle every reply from a shared team inbox — no personal phones involved.

For a Malaysian brand, the official WhatsApp API is the difference between engagement and a banned number. You get the open rates WhatsApp is famous for, rich media and two-way conversations — on an account built to last.

Use cases

Conversations that convert

Order updates, booking confirmations, re-engagement and support — WhatsApp blends broadcast reach with one-to-one intimacy. MYITG manages your Business API so you can focus on the message.

  • Official WhatsApp Business API
  • Shared team inbox
  • Merge-field personalisation
  • Opt-in & opt-out management
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Buy WhatsApp Blast credits

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FAQ

WhatsApp Blast questions

WhatsApp blast sends approved messages to many opted-in customers via the official WhatsApp Business API — not a grey-market bulk sender. That means rich media, buttons and two-way replies, on a verified account that will not get banned for broadcasting.

Templates are pre-written message formats WhatsApp approves in advance — for things like order updates, reminders and offers. Using approved templates is what lets you message customers reliably outside a live chat window.

Not on the official API used correctly. Bans happen when businesses blast from ordinary WhatsApp or unofficial tools. We set you up on the Business API with approved templates and opt-in lists, which is exactly how WhatsApp intends broadcasting to work.

Yes — WhatsApp requires that recipients have agreed to hear from you. We help you collect and manage that consent, which also keeps you PDPA-aligned and your audience engaged rather than annoyed.

SMS reaches every phone and is unbeatable for OTPs and urgent alerts. WhatsApp wins for richer, conversational messaging — images, buttons and replies — to customers who use it. Many businesses use both, matching the channel to the message.

Yes, and that is the strength of it. Replies land in a shared team inbox where your staff can respond, turning a broadcast into a real conversation without anyone using a personal phone.

Start the conversation.

Launch WhatsApp campaigns with a verified business profile, set up by MYITG.