Built in Malaysia, for MalaysiansCollect more, chase less — with Utang Plus
The all-in-one debt collection & account-receivable platform for Malaysian agencies, lenders and finance teams. Calls, SMS, WhatsApp, payments and reporting — in one secure system, backed by MYITG.
Utang Plus · CollectionsOne platform
Cases, calls, messaging, payments and reports in a single workspace — no juggling spreadsheets and tabs.
Real-time visibility
Live dashboards on outstanding, recovery rate and collector productivity — see performance as it happens.
Secure & compliant
Role-based access, full audit trail and PDPA-aligned handling of debtor data — built for regulated work.
Made for Malaysia
Local hosting, BM & English, WhatsApp + SMS reminders, and a support team you can actually reach in KL.
Everything your collection team needs
From the first reminder to the final ringgit recovered — Utang Plus runs the whole receivable workflow.
Simplified collection workspace
A clean two-screen view: today's calls and follow-ups on one side, the full debtor 360 on the other. Collectors work, not hunt.
Smart case allocation
Distribute accounts automatically by case count, value, postcode, percentage or collector performance — balanced workloads, instantly.
Predictive dialer
Auto-dial your call list and connect collectors only to answered calls — more conversations, far less idle time.
Multi-channel reminders
Reach debtors on SMS, WhatsApp and automated voice from one place — scheduled campaigns with delivery tracking.
Installment plan scheduler
Record payment plans with supervisor approval routing and automatic reminders — so promises-to-pay actually get paid.
Payment reconciliation
Match and reconcile payment listings automatically against accounts — human error eliminated, books always balanced.
Commission engine
Define commission by account age, fixed fee, amount, percentage or bucket — payouts calculated correctly, every cycle.
Letters & notices
Generate reminder letters and legal notices from templates and print in one click — consistent, compliant, on-brand.
Reports & productivity
Real-time collector and team reports, exportable to Excel, Word and PDF — know exactly who is recovering what.
Field visit tracking
Dispatch and monitor field officers visiting debtors, with check-ins and outcomes logged from a mobile app.
Remarks & audit trail
Internal and external remarks, template responses and system-logged actions — a complete, defensible history per case.
Roles & access policy
Role-based user groups control who sees which functions, reports and debtor fields — least-privilege by design.
Your whole portfolio, at a glance
Stop chasing numbers across spreadsheets. Utang Plus shows outstanding balances, daily collections, recovery rate and team performance in real time — drill into any case in a click.
- Live KPIs: outstanding, collected, recovery rate
- Collector & team productivity leaderboards
- Account locking & supervisor alerts
- Cloud or on-premise deployment
Utang Plus · AnalyticsRecovery trend · 12 weeks +22%
Top collectors this week
| Nurul A. | RM 142K | 118% |
| Daniel W. | RM 128K | 106% |
| Siti R. | RM 97K | 88% |
Live in days, not months
Import accounts
Bring in your debtor portfolio from Excel or your existing system. Unlimited contacts and history per account.
Allocate & assign
Auto-distribute cases to collectors by value, postcode or performance, with workloads kept balanced.
Collect across channels
Dial, SMS, WhatsApp and send notices — log every promise-to-pay and payment plan as you go.
Track & reconcile
Watch recovery climb on live dashboards while payments auto-reconcile and commissions calculate themselves.
Local software, local support, local rules
Utang Plus is designed and supported in Malaysia and backed by MYITG, an MCMC-licensed telco. Your data and your collections stay close to home.
Debtor data handled to Malaysia's Personal Data Protection Act.
Cloud hosting on local infrastructure, or on-premise if you prefer.
Interface and reminder templates in both languages out of the box.
A real team you can call — onboarding, training and help when you need it.
See Utang Plus on your data
Book a free, no-obligation walkthrough. We'll show you how Utang Plus fits your collection workflow and answer every question — in BM or English.
- 30-minute live walkthrough
- Tailored to your portfolio size
- Clear pricing, no pressure
See Utang Plus in action
Get a free, no-obligation demo on your own collection workflow. Leave your details and our KL team will reach out.